rainbow game Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and rainbow game ("Platform", "we", "us", "our"). Access to and use of the rainbow game website and related services is conditional on your full acceptance of these Terms.

rainbow game reserves the right to update or modify these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the platform after any update constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any changes.

These Terms apply to all services offered on the platform, including live casino games, sports betting, eBingo, slots, and any other games or features available through rainbowgame.net.

To create an account and use rainbow game, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age.
• You are a resident of the Philippines or are physically located in the Philippines at the time of play.
• You are acting on your own behalf and not as an agent or representative of another person.
• You do not have an existing account on rainbow game.
• You are not subject to any self-exclusion period, court order, or legal prohibition that restricts your participation in online gaming.

Registration requires you to provide accurate and complete personal information including your full legal name, date of birth, and valid contact details. You are responsible for keeping your account information up to date. rainbow game reserves the right to verify your identity at any time and to suspend your account pending verification.

You are responsible for maintaining the confidentiality of your login credentials. Do not share your username, password, or OTP codes with any other person. rainbow game is not liable for any loss or damage arising from unauthorised access to your account where you have failed to keep your credentials secure.

rainbow game operates a Know Your Customer (KYC) verification process in line with standard platform practices. All players are required to complete identity verification before full withdrawal access is unlocked.

As part of KYC, you may be required to submit:

• A valid government-issued photo ID (such as a Philippine National ID, passport, SSS ID, driver's licence, or voter's ID).
• Proof of address dated within the last three months (such as a utility bill or bank statement showing your name and address).
• Additional documentation as reasonably requested by the platform's compliance team.

Documents submitted for KYC are used solely for identity verification and fraud prevention purposes. They are handled in accordance with our Privacy Policy. rainbow game will not share your documents with third parties except where required by law or by our service providers acting under strict confidentiality obligations.

Providing false or misleading documentation during KYC is a serious violation of these Terms and will result in immediate account closure and forfeiture of any balance held.

All transactions on rainbow game — including deposits, bets, and withdrawals — are conducted in Philippine Peso (PHP). There are no currency conversions on the platform.

Accepted deposit and withdrawal methods include Philippine bank transfer and local e-wallets. Credit cards and cryptocurrency are not accepted as funding methods for gaming activity on rainbow game.

Deposits are credited to your account balance following successful processing through the selected payment method. rainbow game does not accept third-party deposits — funds must come from a payment account held in your own name.

Withdrawal requests are processed to the same method used for the corresponding deposit where possible, and are subject to completed KYC verification. Processing times vary depending on the payment method selected. Full details on the withdrawal process are available on the Withdrawal page.

By using rainbow game, you agree to participate in games and betting activities honestly and in good faith. The following conduct is strictly prohibited:

• Using automated software, bots, scripts, or any artificial means to place bets or interact with the platform.
• Exploiting software errors, glitches, or technical malfunctions for financial gain. Any winnings derived from a technical error may be voided.
• Coordinating with other players or accounts to manipulate game outcomes or exploit bonus conditions.
• Any form of money laundering or using rainbow game for financial transactions unrelated to genuine gaming activity.
• Creating multiple accounts to circumvent account-level restrictions, bonus conditions, or verification requirements.

Game outcomes on rainbow game are determined by certified random number generators for digital games and by physical game equipment (cards, wheels, dice) operated by live dealers for live casino titles. rainbow game does not alter, control, or influence the outcome of any certified game once play has commenced.

In the event of a dispute regarding a game outcome, the platform's records are considered the definitive record of all bets placed and results returned. Contact support at [email protected] to raise a dispute.

rainbow game may offer bonuses, promotions, cashback, or other incentive programmes to players from time to time. Any such offer is subject to the specific terms and conditions applicable to that promotion, which will be communicated alongside the offer.

General principles that apply to all promotions on rainbow game:

• Promotions are intended for personal, recreational use only. Systematic exploitation of promotional offers is prohibited.
• rainbow game reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus funds and winnings derived from bonus funds may be subject to wagering requirements before they are eligible for withdrawal. The applicable wagering requirements will be stated in the promotion terms.
• Players found to be abusing promotional offers — including through the use of multiple accounts — may have bonus balances voided and accounts suspended.

Where no specific promotion terms are provided, general platform terms apply. If you are unsure about the conditions of a current offer, contact support before accepting.

rainbow game is committed to providing a gaming environment that supports responsible play. Gaming is intended to be a form of entertainment — not a source of income or a way to resolve financial difficulties. Outcomes cannot be predicted or guaranteed, and no strategy eliminates the risk of loss.

The platform provides responsible gaming tools including deposit limit options and self-exclusion. If you feel that your gaming behaviour is becoming problematic, we strongly encourage you to:

• Set and stick to a session budget before you start playing.
• Use the self-exclusion feature to take a break if needed.
• Seek professional support if gaming is negatively affecting your finances, relationships, or wellbeing.

Full details of the responsible gaming tools available on rainbow game are set out on the Responsible Gaming page. rainbow game strictly enforces the 21+ age requirement and will close any account found to be held by a person under 21 years of age.

rainbow game reserves the right to suspend, restrict, or permanently close any account at its discretion, including but not limited to cases where:

• A player has violated any provision of these Terms.
• Identity verification documents provided are false, expired, or cannot be verified.
• Irregular betting patterns or suspected fraud are detected.
• A court order or legal requirement compels the platform to restrict or close the account.
• The account holder is found to be under 21 years of age.

Players may also close their own account voluntarily at any time by contacting support. Upon closure, any remaining balance that has satisfied all applicable withdrawal conditions will be returned to the player's verified payment method. Bonus balances that have not met their applicable wagering requirements will be forfeited upon account closure.

rainbow game provides the platform on an "as is" basis. To the fullest extent permitted by applicable law, we make no warranties — express or implied — regarding the uninterrupted availability of the platform, the accuracy of information displayed, or any specific outcome from using the services.

rainbow game is not liable for:

• Losses arising from temporary platform downtime, maintenance, or technical interruptions.
• Losses resulting from your failure to keep your account credentials secure.
• Decisions made based on information displayed on the platform that is subsequently found to be inaccurate due to a technical error.
• Any indirect, consequential, or incidental loss arising from your use of rainbow game.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Philippine law.

Your personal data is collected and processed in accordance with the rainbow game Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you acknowledge that you have read and understood the Privacy Policy.

rainbow game collects personal information including your name, contact details, payment information, and gaming activity records as necessary to operate the platform, process transactions, and comply with applicable legal obligations. Your data will not be sold to third parties for marketing purposes.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of rainbow game that cannot be resolved through the platform's internal dispute process may be referred to the appropriate legal forum.

For any questions, disputes, or concerns regarding these Terms, or any aspect of your account, please contact the rainbow game support team at:

Email: [email protected]
Support hours: 24 hours a day, 7 days a week

rainbow game aims to respond to all support enquiries within 24 hours. For account-specific disputes, please include your registered account username and a clear description of the issue when writing to support.